Privacy Policy

Seri Ofis Sdn Bhd (Seri Office Ltd.) ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our site and use our services. This Privacy Policy describes how we collect, use, and share information about you through our online platform.

Information We Collect

We collect the following types of information:

• Information You Provide Directly: We collect information you provide directly to us when you:
  • Create an account
  • Place an order
  • Contact us with inquiries
  • Subscribe to our newsletter
  • Participate in surveys or promotions

  This information may include your name, shipping and billing addresses, email address, phone number, and payment information.

• Information We Collect Automatically: When you use our site, we automatically collect certain information about your device and usage, including:
  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Pages viewed
  • Dates and times of visits

  We may use cookies, web beacons, and similar technologies to collect this information. You can control cookies through your browser settings.

• Information from Other Sources: We may receive information about you from other sources, such as social media platforms or marketing partners, where you have consented to share your information.

How We Use Your Information

We use your information for the following purposes:

• To Provide and Improve Our Services: We use your information to operate our online platform, fulfill orders, process payments, provide customer support, and personalize your experience. We also use it to improve our site and develop new products and services.
• To Communicate with You: We use your information to communicate with you about your orders, account, and other important updates. We may also send you promotional emails and newsletters, but you can opt out of these communications at any time.
• For Marketing and Advertising: We may use your information to show you targeted advertisements on our site and on other websites.
• For Legal and Security Purposes: We may use your information to comply with applicable laws and regulations, to protect our rights and the rights of others, and to prevent fraud and abuse.

How We Share Your Information

We may share your information with the following categories of recipients:

• Service Providers: We share information with third-party service providers who help us operate our online platform, process payments, fulfill orders, and provide other services. These service providers are contractually obligated to protect your information.
• Business Partners: We may share information with our business partners for marketing and promotional purposes, but only with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
• Other Third Parties: We may share your information with other third parties in connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, firewalls, and physical security measures. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• Right to Access: You have the right to access the personal information we hold about you.
• Right to Rectification: You have the right to have your personal information corrected if it is inaccurate or incomplete.
• Right to Erasure: You have the right to have your personal information deleted under certain circumstances.
• Right to Restriction of Processing: You have the right to restrict the processing of your personal information under certain circumstances.
• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
• Right to Withdraw Consent: If you have consented to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at the address below.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws than your country. We will take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under the age of 16. If we learn that we have collected personal information from a child under the age of 16, we will take steps to delete the information as soon as possible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the date at the bottom of this policy. Your continued use of our site after the posting of changes constitutes your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Seri Ofis Sdn Bhd (Seri Office Ltd.) 28 Jalan Industri, Taman Perindustrian Ringan, Shah Alam, Selangor, 40160, Malaysia